Confidentiality of information is a major responsibility of Masami. So, Masami is committed to implementing a strict privacy policy below.

1. Purpose and scope of information collection

To use the services on Masami's website, you need to register your account with your name, telephone number, email and mailing address. In the process of using Masami's services, Masami will also store information about the customer's purchase history.

Masami collects the above information only for the purposes of customer care and solves the questions, problems or issues that arise when the customer uses the service.

2. The scope of information use

Masami is committed to protecting all customer registration information. This information is only used for internal purposes (as stated above). Masami does not provide information to third parties (except where required by the authorities).

3. Time of information storage

The period of personal information is one (01) year from the customer's last order.

4. Address of the unit collecting and managing personal information

Masami is the technology supplier of petroleum with brand of Masami Vietnam Co., Ltd, address: 38C / 31 Luong Khanh Thien street, Tuong Mai ward, Hoang Mai District, Hanoi, Vietnam. The representative office is in R.501 H2, HUD3 building, No. 60 Nguyen Duc Canh street, Tuong Mai ward, Hoang Mai District, Hanoi, Vietnam.

5. How to edit personal information

In case customers want to update or modify personal information on Masami's website, please contact Customer Service via hotline (84-24) 3916 8866 or email [email protected] All inquiries from customers will be answered within 24 hours from the date of receiving the support request (based on working days, excluding holidays, holidays, Tet).

6. Commitment to confidentiality of customer information

Masami pledges to use customer information solely for the purpose and scope stated above. Masami also advised customers not to share accounts with others. At the same time, the customer is responsible for keeping the personal information on the device you use to access the website. Customers should inform Masami for assistance in case of forgotten account information or unauthorized access to your account. Masami shall not be liable for any damages or losses (if any) arising out of your failure to comply with Masami's regulations.